ABOUT US
A global provider of ICT and telecom services
Our portfolio
A global provider of ICT and telecommunications services
Apelby is a global provider of ICT and telecommunications services, supporting operators, service providers, and enterprise customers across international markets.
Since 2005, we have specialized in the wholesale purchase and sale of international voice, data, messaging, and value-added services. Over time, we have expanded our portfolio to include ICT solutions, cloud-based software, cybersecurity and fraud protection, as well as gaming and esports enablement for telcos.
We collaborate with more than thirty key telecommunications operators worldwide and maintain long-standing partnerships built on reliability, transparency, and consistent service quality.
Our experience in voice wholesale, technology, and outsourcing allows us to design tailored solutions that fit specific commercial and operational needs.
Our values
Principles that guide everything we do
Our values reflect who we are as a company and how we work with our partners around the world.
Quality First
We build our services on high quality routing, direct termination, and consistent technical reliability. Quality is not an add on, it is the foundation of every service we deliver.
Individual Approach
Every partner and every project is unique. We tailor our solutions to specific needs, business models, and regional requirements, ensuring that cooperation is always personal, flexible, and effective.
Trust & Reliability
We believe that trust is earned through transparency, consistent performance, and responsible communication. Our reputation is built on long standing partnerships and positive references from operators across the globe.
Innovation Beyond Standard Telecom
From next-generation voice and messaging to esports, gaming, and tailored ICT
solutions. We innovate with purpose to support our partners‘ growth.
Care & Partnership
We approach every relationship with care and long term commitment. Our teams remain close to partners, providing attentive support, honest advice, and proactive service management at every stage of cooperation.
Ready to connect globally?
Global team, local knowledge
Our team brings together deep industry experience, regional market insight, and a strong commitment to building long-term partnerships, ensuring clear communication and reliable service delivery across all regions.
Headquarters
Michal Kutzendörfer
Chairman of the Board
Emil Kováč
Chief Executive Officer
Michael Malkovský
Chief Operations Officer
Team South Europe & MENA
Marco Cacciaglia
VP South Europe & MENA
Reham Ahmed
Sales Manager Middle East
Massimiliano Cesnik
Senior Sales Manager
Giacomo Asaro
Director, Carrier Business Development & Wholesale, Domestic Market
Team Africa
Christophe Erny
VP Africa & Head of eSports and Gaming
Denis Brnčič
Sales Director South-East Europe
Team APAC
Hilda Lee
VP Asia & Americas
Sara Malik
Sales Director Asia
Team Europe
Oliver Smook
VP Europe
Katja Hanstein
Sales Manager & Head of Product Management DID
Global presence & History
Our footprint spans four continents
Our operational and commercial presence spans Europe, Africa, Asia, and the Americas, ensuring local insight and responsive engagement wherever our partners operate.
Europe
HQ & PoP in Prague, Frankfurt and Dussedorf.
Africa & Middle East
Strong carrier partnerships and voice termination routes.
Asia
Growing presence with regional operator relationships.
America
International voice and data routes covering key markets.
Technology
Our network architecture
A secure, resilient, and scalable network foundation powering reliable global connectivity.
Network Architecture & Global Connectivity
Our network is built around a centrally managed Point of Presence (PoP) in Frankfurt, hosted in an Equinix IBX data centre providing strong physical security, resilient infrastructure, and redundant power. The PoP is interconnected with AWS and secured through redundant IP links. External interconnections are delivered via Tier-1 providers including Colt On Demand, Console Connect, New Telco NCEX, and Equinix Fabric.
Network Architecture & Global Connectivity
Our service platform is based on LINXA technology, supporting SIP voice, SMS, DID management, and related services. It is designed for reliability, interoperability, and easy integration with partner networks. Redundancy is built into every layer. Partners can interconnect using public IP, private dedicated links, or encrypted IPsec tunnels.
Partner Interconnection Options
Public IP connection, private dedicated links, or encrypted IPsec tunnels — this flexibility simplifies onboarding and supports different regulatory, operational, and technical environments.
Monitoring & Assurance
Our operations teams use real-time monitoring tools to track network and service performance across all layers — 24/7, with clear escalation paths and experienced engineering teams ensuring timely resolution.
- Real-time and historical SIP and SMPP trace visibility
- Continuous traffic monitoring and analytics
- Proactive alerting, incident detection, and regular automated testing
Monitor
Real-time visibility across all network layers and services 24/7.
Detect
Proactive alerting identifies issues before they impact customers.
Resolve
Experienced engineering teams ensure fast, transparent resolution.
Our values
Principles that guide everything we do
Our values reflect who we are as a company and how we work with our partners around the world.
ISO 27001 Certification
Certified under ISO 27001, the international standard for information security management. Our processes, technical controls, and risk-management practices meet globally recognized requirements for protecting sensitive data and telecommunications
infrastructure.
Telecom Licensing & Regulatory Compliance
Apelby holds telecommunications licenses in several countries, enabling us to operate in line with the regulatory frameworks of the markets we serve.
Responsible Partner Selection
We believe that service quality starts with responsible interconnection management.
Apelby cooperates only with trusted partners who meet strict technical, regulatory, and ethical criteria.
Direct Termination as a Quality Standard
We prioritize direct termination through local licensed operators. Direct links eliminate unnecessary intermediaries, reduce latency, improve CLI consistency, and significantly decrease the risk of fraud or quality degradation.
Proactive Fraud & Security Controls
Protecting networks from fraud and unauthorized access is a shared responsibility across the telecom ecosystem. Apelby uses a combination of automated tools, real time monitoring, and human oversight to detect anomalies early and respond quickly.
Ready to connect globally?
Join a young, global team
We are a fresh organization with the energy and
expertise to excel in the global marketplace. We are well aware that our people are our single most important asset.